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Parking

Can I book a parking session online? Parking sessions can easily be booked online by simply logging in or creating a new account and using the booking form. All RingGo...
20 Nov 2013

Can I pay in advance for my parking? RingGo do offer advanced parking at selected locations but only if the operator allow it. You can make payment in advance using our online...
17 Sep 2013

Can I pay retrospectively for my earlier parking session? RingGo's parking service is designed to be used in the same way as the on-site payment machines, whereby the session begins at the point...
20 Nov 2013

Can I move my vehicle to another location without paying again? Unfortunately not. The RingGo parking service is designed to be used in the same way as the on-site payment machines; so once you have paid...
20 Nov 2013

If I have a current RingGo parking session, can I change it to another day? Unfortunately not.  The RingGo parking service is designed to work in the same way as the on-site payment machines; so if you have...
20 Nov 2013

Can I park without knowing my registration number? When you park with RingGo, you do not need to display a paper ticket.  Instead, your parking session is enforced based on your vehicle...
20 Nov 2013

Can I transfer my current parking session to a different vehicle? All standard RingGo parking sessions are non-transferable between vehicles, as per the operators rules and regulations. If you have...
20 Nov 2013

How can I extend my parking session? You are able to extend your RingGo parking session in a number of ways, as long as the operator allow it (i.e. assuming you haven't already...
21 Nov 2013

What are the rules for disabled parking? The rules for Blue Badge holders differ by location and parking operator. You should in the first instance always refer to local signage...
21 Nov 2013

Why can't I change the vehicle on my current session like I normally can? If you are used to amending your vehicles online but are unable to on this occasion, it could be that when you booked your parking you...
21 Nov 2013

I've paid for parking and given the wrong location. What do I do? In order to rectify this situation as quickly as possible and limit the potential of a parking fine being issued, we would urge you to call...
21 Nov 2013

How long do I have to pay after parking? What is the grace period? This is a difficult question to answer as each parking operator will allow different grace periods to purchase the desired parking session....
21 Nov 2013

Do you charge on weekends/Bank Holidays? This depends on where you are parking - some car parks and/or parking areas are non-chargeable during weekends/nationally recognised Bank...
16 Oct 2014

How much does it cost? What are the tariffs? How long can I park for? Each location has its own set of tariffs as well as rules and regulations; which should be clearly displayed on the local signage. If you...
16 Oct 2014

Can I park for more than one day at a time? The maximum stay differs depending on where you are parking. Each location has different rules and regulations pertaining to it....
16 Oct 2014

Can I pay for more than one vehicle in the same transaction? Unfortunately not. Should you use the RingGo parking service and want to pay for more than one vehicle (i.e. paying for a friend/family...
21 Nov 2013

Do height restrictions apply where I'm parking? The RingGo parking service do not hold this information. Should you be concerned about height restrictions prior to travelling, we would...
21 Nov 2013

Can I leave the parking area and return again later? After making payment with the RingGo parking service, your session will remain active until the expiration time has been reached.  If...
21 Nov 2013

Why am I unable to extend my current parking session? If you have purchased a standard session and require longer than the time you have already booked, you are able to extend your current...
21 Nov 2013

What is the difference between short-term parking and season tickets? Dependent on where you are parking and whom the parking operator is, you may have a choice of parking for a specified short-term duration...
20 Nov 2013