Unfortunately, the RingGo parking service does not hold the funds you have paid using our service and as such, we are not permitted to pre-authorise any refund request. We work within strict guidelines set by the parking operators to whom we offer our service.
Whenever you pay with the RingGo parking service, we simply bank all monies to the parking operator and any application for a refund must be made directly to them. Only the parking operator will be able to authorise a partial or full refund of any sort. In order to request a refund, you should contact the parking operator either by phone or in writing.