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How do I apply for an RVP parking session?

RingGo Resident Visitor Permits are issued by the Council and are a digital, paperless alternative way to pay for parking. Parking sessions with RingGo are virtual, so there is no need to display anything in your vehicle.

Once your Resident Visitor Permit (RVP) application has been authorised, you can purchase visitor parking sessions with RingGo in one of three ways:

  • Mobile Apps
  • Online
  • Phone

Mobile Apps

  • Under the 'Book Now' option on the homepage, select to purchase a session using your Resident Visitor Permit.
  • The process may vary slightly depending on your type of mobile phone, but you will need to select the vehicle to park, the date and time of the session, and the duration.
  • Select an existing payment card or select the 'New Card' option and provide the details.
  • Enter the three digit CV2 (security) code from the back of your payment card.

Online

  • Access RingGo and click 'Login' on the left-hand side of the screen.
  • Log in using your registered mobile (or landline) telephone number and PIN or password combination. If you do not know your myRingGo PIN or password, you can retrieve it using the relevant recovery tool. Please ensure you check your Junk/Spam mailbox for delivery of any reminder.
  • On the 'My Permit Applications for LB of Croydon' screen, select the permit application you wish to use and click the green 'money' icon under the "Purchase" column in that row.
  • Your location will be preset based on your home address. 
  • Select your vehicle, choose the date and time you want the session to start, and the duration of the session. Tick the boxes next to those text options you wish to receive, and click 'Next'.

You must now choose one of two options:

  • Add to Basket
  • Take payment now

Add to Basket

  • If you wish to pay later, you can place this session transaction in your 'basket' for the time being. Tick 'Add to Basket' and click 'Next'. 
  • On the next screen, click 'Pay Now' if you wish to pay immediately or click 'Continue' to add the cost of your session to your basket and return to the home page. 
  • If you click 'Pay Now' the following screen will show the contents of your basket. Select an existing payment card or tick 'Add a new payment card' and supply the required details (up to a maximum of three payment cards can be stored with RingGo).
  • Click 'Next' when finished.
  • Click 'Pay'.
  • Enter the three digit CV2 (security) code from the back of your payment card and click 'Pay'. 
  • Click 'Finish' to complete the process and return to the home page.

OR

Take Payment Now

  • Tick 'Take payment now' and click 'Next'.
  • On the next screen, select an existing payment card or tick 'Add a new payment card' and supply the required details (up to a maximum of three payment cards can be stored with RingGo). Click 'Next' when finished.
  • Click 'Pay'.
  • To finalise your transaction, you should first read the summary on the right-hand side of the screen to ensure all the details displayed are correct based on your requirements. If they are, enter the three digit CV2 (security) code from the back of your payment card. Click 'Pay'. Please note that if you are enrolled to a 3-D secure scheme such as Verified by Visa or MasterCard SecureCode you may be asked for additional password information at this point.
  • After payment has been successful, confirmation will be displayed on-screen. You can click 'Print a VAT receipt' if you want a receipt.
  • Click 'Finish' to complete the process and return to the home page.

Phone

  • Call the Permit Booking Line on 020 3046 0005 from your registered telephone number.
  • Listen to the voice prompts and input the information as requested.
  • All sessions will begin immediately from the time payment is made.

Article Id: 302063

Article Last Updated at: 03 Jan 20 10:32

Category: LB of Croydon Council Permits


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