LB of Hammersmith & Fulham Council Permits

I don't have enough allocations on my Resident Visitor Disabled Permit

I want to allow visitors to purchase their parking session when they come to visit me, but I get a message saying I don’t have enough...

3 Jan 2020

Can I add additional phone numbers to my permit?

I want to allow visitors to purchase their parking session when they come to visit me. Can I do this? Yes! Hammersmith and Fulham allow a...

3 Jan 2020

The mobile number has already been registered with the RingGo parking service from past usage

You don't need to re-register if, when you try to register as a new RingGo user, you get the following message: "This mobile number has...

25 May 2018

Who do I contact with parking permit enquiries at LB Hammersmith & Fulham?

Please ring 020 3046 0047 or email enquiries@lbhfparking.com.

3 Jan 2020

Can I change the vehicle on my session?

Sorry, no. Once you have paid for a session, it is not possible to change the vehicle registration number for that session.

3 Jan 2020

How many RingGo permits can a Hammersmith & Fulham resident apply for?

A Hammersmith & Fulham resident can apply for several types of RingGo visitor permits: Resident Visitor Resident Visitor...

3 Jan 2020

How long does it take to approve my application?

It’s instant if your details match our database. You can then book parking sessions straightaway to allow your visitors to park. If...

15 Jan 2020

How long is my permit valid?

All permits are valid for one year from the day they are authorised. We’ll email you 28 days before your permit expires to ask...

3 Jan 2020

Will I be reminded when my permit is going to expire?

Yes. We’ll email you 28 days before your permit expires to ask you to renew your application. You can renew up to 28 days...

3 Jan 2020

How do I renew my permit application?

Go to myRingGo. Enter your mobile number (or landline number if you previously registered this as an alternative) or your email...

3 Jan 2020

Why does my permit application show as expired?

This simply means the lifespan of one year has been reached. You must now renew your application.

3 Jan 2020

How do RingGo permits work in Hammersmith & Fulham?

Your permit is only valid for the parking zone where you live. The operation of the permit varies slightly depending on the parking zone....

3 Jan 2020

Why do I have to apply for a permit before buying parking sessions?

Only residents of Hammersmith & Fulham can buy visitor permits, so we need to check you are eligible. All permit applications must be...

3 Jan 2020

What proofs do I provide to support my application?

If we can't verify your application automatically, we'll ask you to upload the following documents: Council tax bill Utility bill (gas,...

3 Jan 2020

How do I book a visitor parking session?

Once your visitor permit application has been authorised, you can purchase visitor parking sessions with RingGo in one of three...

3 Jan 2020

How do I apply for a visitor permit?

Go to myRingGo and select the permit type you'd like. If you are an existing RingGo customer, click 'Apply' and on the next...

3 Jan 2020

Am I restricted to how many visitor parking sessions I can purchase?

The number of visitor parking sessions you can buy is unlimited. You can only have one visitor at a time. In a small number of zones your...

3 Jan 2020

How can I move my permit onto my new RingGo account?

I deleted my RingGo account and then re-registered. How can I move my permit onto my new RingGo account? This can easily be done by...

15 Jun 2018

Can I add additional vehicles to my RVP?

Yes. As part of the process of obtaining a permit session for your visitor using your Resident Visitor Permit (RVP), you will need to...

3 Jan 2020

Can I add additional users to my RVP?

Yes! Hammersmith and Fulham allow a customer to have up to three telephone numbers on their RingGo account. See this Help Article Add...

3 Jan 2020

Is there a difference in price between a parking session with an RVP rate and the standard rate from a Pay and Display machine?

Yes! There is a significant saving in having your visitors obtain a session using your Resident Visitor Permit (RVP) as opposed to the...

7 Jan 2020